We have a village style changing area to cater for all sizes of families with family size rooms and individual changing cubicles.

At the LC we stock a variety of swim related products, from swimwear to goggles, armbands to children swim jackets. Call our reception team on 01792 466500 to see if we have what you need. You can also pre purchase some of our stock online.

The waterpark is a 1 hour and 30 minute experience, this includes time to change to get ready for the pool and time to shower and change afterwards.

For your own safety proper bathing attire is required. Please turn up 'beach ready' in your swimming costume under your clothing ready to make a splash! All items worn should be of swimwear materials including rash vests and Burkinis.

For hygienic reasons, undergarments should not be worn in the place of, or in addition to appropriate bathing attire.

• Normal swim wear should be worn and must be proper swim wear material, t-shirts etc. are not permitted

• Under 2's must wear a swim nappy.

The LC is surrounded by a number of pay and display car parks which you can use, you can find out more about city centre parking here.

Under 2's must wear a swim nappy - don't worry if you forget to bring one you can buy one from reception!

- Children aged 3 years and under need one adult to supervise one child

- Children aged 4-7 years need one adult to supervise two children

- Children aged 8+ years are able to use the pool unaccompanied however any child who is not a confident swimmer must be supervised regardless of age

Yes! Our lockers are in use, there are plenty of them for you to use in our changing village and you'll be directed towards which to use. The lockers take a £1 coin or trolley coin and you get get this back at the end of your swim.

The LC is a family experience and so we encourage all the family to visit even if they do not want to take a dip. There is plenty of seating located in our cafe and this is FREE of charge! Why not enjoy a coffee and a cake whilst you're here from our Costa cafe? Spectating is not allowed on poolside itself.

Yes, everyone should pre-book their visit to the Waterpark and it's so simple to do. You can pre-book your visit online here.

Just let the reception team know that you have pre-booked when you arrive.

• You must be 1.1m to ride any of the big slides
• Slides are to be ridden one at a time only
• Each slide has variations of safety precautions, please make sure you read these before using them
• Please shower and use the toilets before entering the waterpark
• No running
• No shouting
• No fighting, bullying, pushing or ducking or throwing other bathers into the pools
• No diving, somersaults or jumping from the poolside or into shallow water
• No bombing
• No eating or drinking on the poolside
• No glassware
• No chewing gum
• No smoking
• No acrobatics
• No face masks, flippers or snorkels to be used within the waterpark
• No inflatable devices other than armbands, floats and tubes to be used within the waterpark
• No photography or mobile phones permitted
• No outdoor shoes permitted within the waterpark
• No petting
• Do not interfere with poolside lifesaving and rescue equipment or with ride controls
• Obey all lifeguard and poolside staff instructions
• Non-swimmers and weak swimmers must remain in areas of the pool where they can stand
• Child to Adult Ratios must be followed as below:
  • All children under 8yrs must be accompanied by an adult
  • Children 0-3 yrs must be 1 Adult to 1 Child
  • Children 4-7yrs is 1 Adult to 2 Children
  • Children 8 yrs and over can enter the pool by themselves
• Due to the nature of this waterpark, any child who cannot swim must also be accompanied
• Accompanying adults must not leave children under the age of 8 or children who cannot swim unattended or beyond eye contact
• Avoid swallowing water
• CCTV is in use throughout the waterpark
• Goggles, ear plugs and verruca socks are available for purchase at reception
• Please inform pool control if anyone in your group suffers a medical condition e.g epilepsy
• Customers with long hair, please ensure your hair is tied back at all times whilst swimming
• It is not permitted to wear tee shirts within the waterpark
• The pool hoist is permanently located within the waterpark. It is transferable between the Spa Pool and Lagoon. To use the pool hoist please inform Pool Control
• All waterpark users are required to wear the appropriate coloured bands and to leave the pool when announced. Users must return their band to the Pool Entry Control Desk when leaving the waterpark
• All swimmers are required to wear appropriate swim wear
• All swimmers must remove all jewellery before eentering the waterpark

Persons disobeying these rules may be asked to leave the premises.

It is really important to us that you have as much fun as possible while you’re at the LC, but it is also really important to us that you stay safe.
Tommy the Turtle spends a lot of time at the LC and is good friends with the lifeguard team who will keep you safe while you are having fun but, they need your help.

Here are Tommy's top safety tips to help you have fun and be safe when you are in the LC Waterpark.

• Read all the signs in the waterpark they will help you to stay safe.
• Stay in your depth.
• Always walk around the pool.
• Don't dive – the LC waterpark isn't deep enough.
• Always follow the lifeguard's instructions.
• Don’t eat before you go swimming. Instead you can enjoy some yummy food in the LC Cafe afterwards.

• Check how many lifeguards are on duty and where they are positioned.
• Do not leave your child unattended, even if they are wearing a swimming aid.
• If you or your child are feeling at all unwell do not start swimming. If you are already swimming, swim to the edge of the pool and alert a lifeguard.
• Remind your child to walk in the pool area and only to enter the water with you.
• Encourage your child to watch what the lifeguards do and begin to identify which activities in the pool are dangerous.
• Enrol your child in swimming or personal survival classes.
• Do not swim under the influence of alcohol or if you have taken illicit drugs.
• If taking prescription or over-the-counter medication, check whether it affects physical exercise or if it will cause drowsiness.

Great news our member free swims are back, you can visit the Waterpark for free between 6-8pm when our full feature sessions are on, booking is essential which you can do online now. You also still get to use the waterpark on our Wednesday, Thursday and Friday general splash sessions for free - just remember to book in with the team beforehand on 01792 466500 or online here. You can now also come along to our Aquatot sessions for free as a member, perfect for you to bring little ones age 3 and under to. Book online here.

Our waterpark has plenty of fun to be had by all members of the family!

You will need to book online in advance 

When you arrive, please queue at reception as normal to be admitted to the changing village, please ensure you leave plenty of time to park and arrive at the facility not to be late and lose out on time in our waterpark. You can even grab a coffee or a cold drink in our Costa coffee before you enter the waterpark!

You'll then follow the Tommy turtle stickers to the changing village, where you'll be directed toward your cubicles and lockers, get changed and ready for your swim! 

For more information on spectators, check out the rest of the FAQ's below!